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Privileged Sessions Management, syslog-ng / Troubleshooting and Supporting

This one day hands-on instructor-led training course provides Privileged Sessions Management, syslog-ng Store Box and syslog-ng Premium Edition experts the knowledge of troubleshooting and supporting these products.
At the end of this course, attendees will:

o Understand how syslog-ng Store Box and Privileged Sessions Management operates
o Be able to debug Privileged Sessions Management, syslog-ng Store Box and syslog-ng Premium Edition and Agent Hardware maintenance
o Use IPMI interface
o Submit error reports to One Identity support

• Audience
All users tasked with handling and supporting Privileged Sessions Management, syslog-ng Store Box and syslog-ng Premium Edition

• Prerequisites
o General IT knowledge
o UNIX and Windows administration knowledge
o At least one year experience with installing and maintaining Privileged Sessions Management, syslog-ng Store Box and syslog-ng Premium Edition
o Have relevant certificates by passing the certified product exams

• Topics
Online Support System
o The support system
o Tickets
o Tasks of Level 1-2-3
o How to open a ticket

Versioning policy
o Balabit versioning policy
o LTS releases
o Feature releases
o Rolling releases

The hardware (Privileged Sessions Management and syslog-ng Store Box)
o Sun hardware
o Pyramid hardware
o Hardware support questions

The IPMI interface (One Identity Safeguard for Privileged Sessions and syslog-ng Store Box)
o How to use the IPMI interface

The firmware (Privileged Sessions Management and syslog-ng Store Box)
o How to collect information for support
o Log messages
o Increase verbosity
o Core dumps
o Services
o Tainted firmware

The RAID (Privileged Sessions Management and syslog-ng Store Box)
o The hardware RAID
o The software RAID
o The network RAID

The AP and the Indexer Service (Privileged Sessions Management and syslog-ng Store Box)
o The indexer service
o Indexer status
o Indexer logs and log levels
o Certificate management
o Core dumps

syslog-ng Premium Edition
o Error types
o Core dumps
o Handling crashes
o syslog-ng Agent for Windows
o Configuration
o Service
o XML mode

• Format
o Public ILT on pre-scheduled dates at a One Identity facility.

Listenpreis:
790,00 Euro (ohne 19% MwSt.)
940,10 Euro (inkl. 19% MwSt.)

Für Ihre genauen Resellerpreise kontaktieren Sie bitte unseren Vertrieb!

Dauer: 1 Tage
Sprache des Seminars: Englisch
Sprache der Seminarunterlagen: Englisch

Termine:

OrtDozentTerminUhrzeit
Termin angeboten von Exclusive Networks DeutschlandExclusive Networks Deutschland GmbH, MünchenDozent wird noch bekannt gegeben30.11.201809:30 - 17:00 UhrAnmelden

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