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XG Firewall: Technician Course

This course is designed for technical professionals who will be supporting Sophos XG Firewall and provides an overview of how to troubleshoot the product.
The course is available online via the Partner Portal. It consists of presentations and practical lab exercises to reinforce the taught content, and electronic copies of the supporting documents for the course will be provided to each trainee through the online portal.
The course is expected to take 1 day (8 hours) to complete, of which approximately half will be spent on the practical exercises.

Objectives
On completion of this course, trainees will be able to:
• Understand the support tools required to investigate common issues
• Identify common issues when reported
• Understand how to troubleshoot those issues
• Be able to gather specific information to allow further troubleshooting if required

Prerequisites
Prior to taking this course you should:
• Have completed and passed the Sophos XG Firewall Certified Engineer course

We also recommend that you have the following knowledge and experience:
• Knowledge of networking to a CompTIA N+ level
• Experience configuring network security devices
• Experience in troubleshooting basic errors
If you are uncertain whether you meet the necessary prerequisites to take this course, please email us at globaltraining@sophos.com and we will be happy to help.

Certification
To complete the course, trainees must take and pass an online assessment. The assessment tests their knowledge of both the presented and practical content. The pass mark for the assessment is 80%, and is limited to 3 attempts. Trainees should note that to become a Sophos Certified Technician, they must complete and pass one product course.
XG Firewall
Sophos Certified Engineer
Lab Environment

Each student will be provided with a pre-configured environment which simulates a company network with two sites, a head office and a branch office and contains Windows Servers, a Windows Desktop and three XG Firewalls.

Agenda
Module 1: Troubleshooting Tools (22 mins)
• Explain the troubleshooting process
• Understand how to enable access to the Sophos XG Firewall
• Explain how to locate the log files and Log Viewer
• Introduce the troubleshooting tools available
• Explain High Availability modes and the deployment process
• Labs (20 mins)
• Register and activate Sophos XG Firewall
Module 2: Network Protection (24 mins)
• Explain failsafe mode and how to recover XG Firewall
• Explain Firewall rules and Policy Routing
• Understand how to troubleshoot firewall rule issues
• Understand Security Heartbeat common issues
• Understand IPS common issues
• Understand ATP common issues
• Explain the DoS and Spoof Prevention process
• Understand common Spoof Prevention issues
• Explain traffic shaping
• Labs (15 mins)
• Troubleshoot Security Heartbeat
Module 3: Site-to-Site Connections (21 mins)
• Explain where to locate RED logs and how to check the status of a RED
• Understand how to troubleshoot common RED issues
• Explain VPN connections
• Understand how to troubleshoot common VPN issues
• Labs (50 mins)
• Troubleshoot IPsec connection issue
• Troubleshoot SSL VPN connection issue
• Troubleshoot why traffic is not being passed through a RED tunnel
Module 4: Authentication (20 mins)
• Explain the authentication process
• Understand how to troubleshoot authentication issues
• Labs (30 mins)
• Troubleshoot STAS Authentication
Module 5: Web Protection (8 mins)
• Understand the website categorization process
• Explain block and warning messages
• Understand how to troubleshoot scenarios when websites are inaccessible
• Labs (15 mins)
• Identify why a website is not displayed
Module 6: Email Protection (17 mins)
• Explain SMTP Proxy flow
• Explain MTA mode and flow
• Understand how to troubleshoot common email issues
• Explain how to configure and access Quarantine digest emails
• Explain where to find the Quarantine logs
• Labs (40 mins)
XG Firewall
Sophos Certified Engineer
• Verify that MTA mode is enabled
• Enable log debugging for awarrenmta
• Troubleshoot emails not being scanned with Anti-Virus
Module 7: Wireless Protection (14 mins)
• Describe how to configure wireless protection
• Understand the Access Point registration process
• Explain the tools available to aid troubleshooting
• Understand how to troubleshoot common wireless issues
Module 8: Logging and Reporting (8 mins)
• Understand the reporting process flow
• Understand how to perform troubleshooting when reports do not generate
• Understand how to perform troubleshooting if your hard disk is fully utilized
• Labs (30 mins)
• Access the PostgreSQL database
• Use garner to isolate logs and reports
• Troubleshoot High Availability
Further information
If you require any further information on this course, please contact us at globaltraining@sophos.com.

Listenpreis:
695,00 Euro (ohne 19% MwSt.)
827,05 Euro (inkl. 19% MwSt.)

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Dauer: 1 Tage
Sprache des Seminars: Deutsch
Sprache der Seminarunterlagen: Englisch

Termine:

Zur Zeit leider keine aktuellen Termine für dieses Seminar!
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